Information about delivery

Delivery across the territory of Ukraine is carried out by Nova Poshta free of charge.

International delivery is carried out by any service convenient for you.

Please note that local taxes and customs duties may apply in the destination country, also our prices do not include shipping costs, all shipping costs including VAT (taxes) are the responsibility of the buyer.

We make sure that our products are packaged properly so that they can handle the trip. Each order is accompanied by a video and a photo of its packaging.

From the moment the courier picks up the order from our workshop, we are not responsible for its safety, it is the responsibility of the transport company. The transport company is also responsible for the delivery time

Lead time

Our products are handmade and we make them to order. In order to order products, you must make an advance payment of 70% of the amount. Product manufacturing time is 2 months.

You can also choose your material for the product, in this case, the production time and price are discussed individually.

To order products, write to us by mail: furn.in.touch@gmail.com

Returns

You can return the item within 14 days of receipt.

Items you wish to return are your responsibility until they are returned to our workshop. Check the quality of the packaging of the returned goods.

After the item is returned to our workshop, our craftsmen will check the item for defects and you will be refunded the full amount or, in case of damage, part of the amount minus damage.

Please note that the return shipping cost is covered by your side and should also be arranged by you.

If you want to return the product, please write to the mail: furn.in.touch@gmail.com

Damaged or defective items

We want our customers to receive high-quality products. If something is wrong with the product that was delivered to you or it does not match your order, write to the mail: furn.in.touch@gmail.com